COVID-19 BUSINESS IMPACT UPDATE:
THE WORLD-WIDE CRISIS OF CORONAVIRUS HAS DIRECTLY IMPACTED OUR STAFF AVAILABILITY AS WELL AS THE SUPPLY CHAIN THAT POWERS OUR SMALL BUSINESS. TO MAINTAIN A BETTER IN-HOUSE QUALITY CONTROL & CUSTOMER SUPPORT WITH YOU THROUGH THIS ADJUSTMENT - BELOW ARE A COUPLE OF CHANGES:
WORLD-WIDE PACKAGING + INGREDIENT SHORTAGES: Please note that the industry is currently experiencing an insufficiency of plastic bottles & dispensing supplies. Some of our bottled items (hair milks, shampoos) may be temporarily unavailable or may arrive to you in a different packaging house that's different from what's shown in the description. Please be assured that this is NOT indicative of a formula or volume change. Specialty (rare) ingredients & extracts that our brand is built on are currently unavailable for import - therefore we are TEMPORARILY LIMITING OUR PRODUCT OFFERING TO OUR TOP SELLING LEGACY ITEMS AT THIS TIME.
STAFF AVAILABILITY + PRODUCTION IMPACT: We are still shipping from our warehouse & production studio! Due to higher than normal online order volume, staffing shortages, shorter operational hours & shipping carrier delays - PLEASE ALLOW UP TO 10-12 BUSINESS DAYS (excluding weekends & holidays) FOR ORDER FULFILLMENT! Please note that we do NOT OFFER expedited shipping & selecting USPS Priority Mail will not shorten the required 10-12 business day turnaround.
WE APPRECIATE YOUR PATIENCE & UNDERSTANDING! IN THE MEANTIME - PLEASE CONTINUE TO ENJOY FREE SHIPPING ON ORDERS $75+ WITHIN CONTIGUOUS U.S. AS WELL AS COMPLIMENTARY 10% OFF USING CODE: "LOYALTY".